Professional Resume

SKILLS

• Very willing and able to learn a wide variety of different tasks

• Knowledgeable in a wide variety of computer software applications

  • 1. • Microsoft Office (Word, Excel, Access, PowerPoint, Publisher)

       • CorelDraw

       • Adobe Illustrator

       • Peachtree Complete Accounting

       • Quickbooks

• Able to work independently with little supervision or as a member of a team to meet team objectives

• Skilled in assessing client needs and matching products and services to those needs

• Proficient in a wide variety of cash register systems

EDUCATION

College of DuPage

AAS - Computer Information Systems

3/94 - 8/97

Microcomputer Specialist Degree

PROFESSIONAL EXPERIENCE

Sign Identity Glen Ellyn, IL

Production Coordinator

8/08– Present

Duties:

• Prepare and produce custom computer-assisted hand-made signage

• Install graphics on vehicles and buildings

• Order supplies

• Assist management in cost-saving measures

Grimco Lombard, IL (has since relocated to Bolingbrook, IL)

Customer Development/Warehouse Associate

3/06 – 8/08

Duties:

• Develop and maintain customer relationships in person and over the phone.

• Accept customer orders

• Process reports and other tasks relative to the operation of the local branch

• Training on product knowledge

• Picked, packed and shipped orders

OmniSigns Bolingbrook, IL

Production Manager

5/99 - 1/06

Duties:

• Created client layouts for a variety of signage

• Ordered supplies for customer jobs

• Kept production equipment in good working order

• Managed daily operations in absence of owner

• Ensured consistent client satisfaction

TEKsystems Oak Brook, IL

Contracted at: IBM Global Services, Lucent Technologies, R.R. Donnelley

Technician and Database Administrator

10/97 - 3/99

Duties:

• Maintained Sybase database which is used for order processing, asset management, and asset tracking

• Researched product specifications for computer systems and related products

• Created Access queries to ease data manipulation and increase accuracy

• Conducted signal strength analysis for CDMA wireless telephone network

• Interfaced with cell site technicians to assist in cell site adjustment process

• Developed scripts for data collection and phone programming in a preparatory scripting language

Everything’s $1.00, Handy Andy, OfficeMax, The Sports Authority

Associate Store Manager, Electronics Supervisor, Customer Service Associate, Cashier, Sales Associate

Collective Duties:

• Ensured constant customer satisfaction through my own actions and direction of others

• Handled entire customer sales experience from greeting, through the sales process and the final transaction

• Processed customer return and exchange transactions

• Created a variety of documents for customers as a desktop publisher

• Merchandised and stocked product to the sales floor

• Assisted with the processing of received freight

• Counted inventory and assisted inventory specialists for store inventories

AVOCATIONAL EXPERIENCE

• Boy Scouts of America

  • Eagle Scout with Silver Palm

  • Assistant Scoutmaster

• Amateur Extra Class Amateur Radio Operator

  • Volunteer Examiner – American Radio Relay League Volunteer Examiner Coordinator and Laurel VEC

• Advanced SKYWARN Weather Spotter, US Department of Commerce

• Training in Emergency Management (CV available upon request)

• Served as an officer, including president, of multiple organizations

  • Waupecan Lodge, Order of the Arrow, BSA

  • Wheaton Community Radio Amateurs

  • Bolingbrook Jaycees

  • Northeast Region, Illinois Jaycees

  • Illinois Jaycees

References available upon request.